Frequently Asked
Questions

  • Is the Lemon Proof Contract an extended warranty?
  • What is the definition of a “Lemon” under the Lemon Proof Contract?
  • What does a Lemon Proof Customer do if they think their vehicle is a Lemon?
  • How many vehicles does a Lemon Proof Contract cover?
  • Can the Lemon Proof Contract be assigned to another vehicle?
  • Does the Lemon Proof Contract still cover the vehicle if it is sold to a third party?
  • Is the Lemon Proof Contract available for every kind of new vehicle?
  • How does Lemon Proof define a “new” vehicle?
  • How does Lemon Proof define a “certified pre-owned” vehicle?
Is the Lemon Proof Contract an extended warranty?

No.

The Lemon Proof Contract does not extend your new vehicle’s manufacturer’s warranty. When your vehicle has a substantial defect that cannot be repaired under the warranty, the Lemon Proof Contract guarantees that Lemon Proof customers will not incur any out of pocket attorneys’ fees and costs related to pursuing legal recourse against the vehicle manufacturer for breaching the vehicle’s warranty.

The Lemon Proof Contract is guaranteed to save qualifying Lemon Proof customers thousands of dollars in attorneys’ fees and costs when the Lemon Proof customer has a “Lemon” as defined by the Lemon Proof Contract.


What is the definition of a “Lemon” under the Lemon Proof Contract?

A “Lemon” is a vehicle with repeated, unfixable problems that qualifies as a lemon under the Texas Lemon Law.

To qualify as a Lemon, the vehicle must have a “substantial defect” both covered by warranty and not repairable after a reasonable number of attempts. A “substantial defect” is defined as a problem that affects the vehicle’s operation, value or safety, such as, but not limited to, faulty brakes, defective transmission or defective steering.

To be qualified as a Lemon, a certified manufacturer’s dealer authorized to sell and service the manufacturer’s new vehicles must fail to repair the substantial defect after three separate independent repair visits made for the expressed purpose of fixing the substantial defect. Additionally, if the vehicle is in the service/repair department of a certified manufacturer’s dealer for 30 days or more due to a substantial defect, it also qualifies as a Lemon.

What does a Lemon Proof Customer do if they think their vehicle is a Lemon?

Lemon Proof customers who think they have a Lemon are directed to the Report a Lemon section of this website. Only Lemon Proof customers who have paid for the Lemon Proof Contract and whose covered vehicle meets the definition of a “Lemon” found in the previous answer above should be filling out the Report a Lemon Form, which can be found here.

How many vehicles does a Lemon Proof Contract cover?

Only one.

A Lemon Proof Contract covers one new vehicle that is specifically identified by its vehicle identification number (VIN) at the time the customer purchases the Lemon Proof Contract.

Can the Lemon Proof Contract be assigned to another vehicle?

No.

The Lemon Proof Contract is not assignable. It covers the original owner of one specific new vehicle.

Does the Lemon Proof Contract still cover the vehicle if it is sold to a third party?

No.

The Lemon Proof Contract is not assignable. It covers the original owner of one specific new vehicle.

Is the Lemon Proof Contract available for every kind of new vehicle?

Yes.

The Lemon Proof Contract applies to every new make and model of any vehicle, including cars, trucks, boats, motorcycles, airplanes, etc.

How does Lemon Proof define a “new” vehicle?

Lemon Proof defines a “new” vehicle as a vehicle that meets all the following requirements:

  1. The vehicle has less than 10,000 miles on the odometer and has not had a previous titled owner other than the new vehicle dealer; and
  2. The vehicle is not exhibiting any signs of a substantial defect; and
  3. The vehicle has not required any service repairs; and
  4. The vehicle has been purchased from a manufacturer’s authorized new vehicle dealer no more than 30 days before applying for the Lemon Proof Contract.
How does Lemon Proof define a “certified pre-owned” vehicle?

Lemon Proof defines a “certified pre-owned vehicle” as a vehicle that meets the following requirements:

  1. A vehicle qualifying as a certified pre-owned vehicle by the vehicle’s manufacturer; and
  2. Purchased from a manufacturer’s authorized new vehicle dealer no more than 30 days before applying for the Lemon Proof Contract; and
  3. Is sold with an existing certified pre-owned manufacturer’s warranty; and
  4. Has less than 10,000 miles on the odometer on the date purchase.


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